A non-refundable deposit is required to secure reservations. Your deposit will be allocated to your service cost. A invoice will be emailed to you and is due within 12 hours to hold your reservation.
Your reservation is very important to Salon Elite, it is reserved especially for you! We understand that sometimes schedule adjustments are necessary therefore, we respectfully request at minimum 72 notice. All reservation modifications subject to a cancellation fee.
Should you arrive more than 15 minutes late, you will likely have to reschedule. You will be charged for your scheduled service.
All new service reservations require a non-refundable deposit.
STRICT AND ENFORCED 72 HOUR CANCELLATION/SICK POLICY!
We do NOT accept sick guests. In an effort to maintain a healthy environment, we ask that if you or someone you have been in close contact with are suspected of having any communicable illness that you reschedule. If you arrive at your appointment with symptoms of an illness, you will be asked to modify your reservation.
The health and safety of our guests and artists are of utmost importance at Salon Elite.
Your experience is important to us! If you have questions pertaining to your service or recent experience please do not hesitate to call us directly at 636-445-4467. Monetary refunds will not be made for hair services rendered however we will be happy to make adjustments to original service upon approval of the artist. Requests for adjustments must be made within 7 days of original reservation. Most corrective color processes require multiple visits; for this reason color adjustments do not apply to corrective color.
All retail sales are final. Gift cards are not redeemable for cash and cannot be returned.
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Text 636.466.9955 with questions, a current photo of your hair and your goal style.